Privacy Policy – MYMDPHONE

Overview

This website privacy policy describes how MYMDPHONE LLC collects and processes information through its website and administrative platform. Protected health information created or maintained in connection with medical care is handled by STAFFINGMEDIC LLC or the applicable affiliated professional medical entity as described in the Clinical Practice’s Notice of Privacy Practices.

What We Collect

Personal information (name, DOB, address, phone, email), health information (symptoms, history, medications), payment details, and technical data.

How We Use Information

MYMDPHONE LLC may use information to operate the website, verify identity and location, schedule visits, facilitate communications, provide administrative support, process payments, maintain security, and comply with legal obligations. The Clinical Practice uses health information for treatment, payment, healthcare operations, and other purposes permitted by applicable law.

Information Sharing

Information may be shared with the applicable Clinical Practice, treating clinicians, pharmacies, laboratories, imaging facilities, payment processors, technology vendors, insurers, and government authorities when authorized or legally permitted. MYMDPHONE LLC may process protected health information while providing administrative or technology services to the Clinical Practice, subject to applicable privacy and security requirements.

Data Security

We use secure systems designed to protect your information. No electronic system guarantees absolute security.

Your Rights

You may request access or correction of records as permitted by law.

Updates

We may update this policy at any time. Updates will be posted on this page.

EMERGENCIES : Telehealth is not for emergencies. Chest pain, severe trouble breathing, stroke symptoms, severe bleeding, or fainting: call 911.

Request A Refund Or Credit

Email: admin@mymdphone.com

Most credits are immediate in-portal; card refunds typically post in 5–10 business days (bank-dependent).

×

Thank you! Your message has been sent.

Choose Your Payment Option

Please confirm your payment method before proceeding to book 
your appointment.

Text consultation: $40 for non-urgent medical guidance without prescriptions. If a prescription or more detailed clinical evaluation is needed, the visit may be converted to a $79 phone or video consultation with the patient’s approval.