Overview
We respect your privacy and safeguard your personal and health information. This policy explains what we collect, how we use it, and when it may be shared.
What We Collect
Personal information (name, DOB, address, phone, email), health information (symptoms, history, medications), payment details, and technical data.
How We Use Information
To provide telemedicine services, verify identity and location, coordinate care, process payments, improve services, and comply with legal obligations.
Information Sharing
Information may be shared with licensed providers, pharmacies, labs, payment processors, or government authorities when legally required.
Data Security
We use secure systems designed to protect your information. No electronic system guarantees absolute security.
Your Rights
You may request access or correction of records as permitted by law.
Updates
We may update this policy at any time. Updates will be posted on this page.
EMERGENCIES : Telehealth is not for emergencies. Chest pain, severe trouble breathing, stroke symptoms, severe bleeding, or fainting: call 911.
Email: admin@mymdphone.com
Most credits are immediate in-portal; card refunds typically post in 5–10 business days (bank-dependent).
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Please confirm your payment method before proceeding to book your appointment.
Medical consult where patients submit their symptoms and receive a response within 12 hours for $40. No video call required.
